Mobile application usability heuristics: Decoupling context-of-use
Context-of-use is a vital consideration when evaluating the usability of mobile applications. Thus, when defining sets of heuristics for the usability evaluation of mobile applications, a common practice has been to include one or more heuristics that consider context-of-use. Yet, most evaluations are conducted within usability labs. Consequently, the aim of this research is to question the utility of attempting to include inherently complex areas of context-of-use within limited sets of mobile application usability heuristics. To address this, a mapping study uncovered six sets of heuristics that can be applied to mobile application usability evaluations. A within-subjects empirical test with six Human-Computer Interaction practitioners evaluated a well-known travel mobile application using three sets of the mapped heuristics. The study found that the common practice of including context-of-use within mobile application usability heuristics is an ineffective approach.
Item Type | Other |
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Uncontrolled Keywords | Context-of-use; Heuristic evaluation; Mobile usability |
Subjects |
Mathematics(all) > Theoretical Computer Science Computer Science(all) > General Computer Science |
Date Deposited | 14 Nov 2024 10:43 |
Last Modified | 14 Nov 2024 10:43 |
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picture_as_pdf - Mobile_ApplicationDecoupling_Context_of_Use.pdf