Connecting the Dots: Measuring Effectiveness and Affectiveness in Software Systems

Ortu, Marco, Destefanis, Giuseppe, Counsell, Steve, Marchesi, Michele and Tonelli, Roberto (2017) Connecting the Dots: Measuring Effectiveness and Affectiveness in Software Systems. In: 2017 IEEE/ACM 2nd International Workshop on Emotion Awareness in Software Engineering (SEmotion) :. Institute of Electrical and Electronics Engineers (IEEE), ARG, pp. 52-53. ISBN 9781538627938
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The summary presented in this paper highlights the results obtained in a four-years project aiming at analyzing the development process of software artifacts from two points of view: Effectiveness and Affectiveness. The first attribute is meant to analyze the productivity of the Open Source Communities by measuring the time required to resolve an issue, while the latter provides a novel approach for studying the development process by analyzing the affectiveness expressed by developers in their comments posted during the issue resolution phase. Affectivenes is obtained by measuring Sentiment, Politeness and Emotions.
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Additional information © 2017, IEEE. Personal use of this material is permitted. Permission from IEEE must be obtained for all other uses, in any current or future media, including reprinting/republishing this material for advertising or promotional purposes, creating new collective works, for resale or redistribution to servers or lists, or reuse of any copyrighted component of this work in other works. This is the accepted manuscript version of a conference paper which has been published in final form at https://doi.org/10.1109/SEmotion.2017.10
Keywords affectiveness, development process, emotions, software, social psychology
Date Deposited 15 May 2025 16:40
Last Modified 30 May 2025 23:17

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